Canadians lose an estimated $54 billion to fraudulent activities at the door, over the phone and online every year. Learn to protect yourself:



Don't feel pressured to:

Share personal or financial information.
Sign or agree to a contract on-the-spot.
Respond to aggressive sales tactics.


Take your time to:

Investigate the person or company contacting you.
Review all contracts in detail.
Consult with family and trusted partners.


Protect yourself by:

Being aware of current fraudulent activities occurring in your area.
Getting a copy of any agreement in writing.
Verifying all claims.

Trust your Instincts. If an offer seems too good to be true, it probably is.

  • DON'T share Personal Identification Numbers (PIN) or banking information over the phone, with someone who comes to your door, or to anyone via email unless you initiated the interaction.
  • DON'T open unsolicited emails or unexpected attachments. Delete them.
  • DON'T feel pressured to make a decision quickly. Take your time to investigate the company and the contract.
  • DON'T pay for goods or services with cash or through money services. Instead, use a payment option that provides protection, such as a credit card.

There are roughly 14,000 complaints about fraudulent activities every year in Canada.

  • DO display "No Soliciting" or "No Tresspassing" signs on your property.
  • DO register your telephone number on the 'National Do Not Call', online at: or by phone:
    1-866-580-DNCL (3625)
  • DO be wary of repeated visits or phone calls to your home.
  • DO get a written agreement, including price, all promised good and services, name and full company contact information (address, phone number, etc.) when any significant amount of money, time or services are involved.

For more information view our

Fraud Prevention Brochure.

Stop, use caution, then go: It's about what you know.

Canadian Anti-Fraud Centre - Call 1-888-495-8501